Returns & Issues Policy

Every Golf Day Gifts order is prepared specifically for your event. Where products are personalised, branded or custom-made, you’ll be provided with an artwork proof to review and approve before production begins.

Returns

As our personalised and custom-made products are produced specifically for your order and only enter production once the relevant artwork or proof has been approved, we do not accept returns or exchanges for change of mind on these items.

Please check all artwork, logos, colours, spelling, quantities and other details carefully before approving your proof. Once approved and production has begun, changes or cancellations may not be possible.

Something Not Right?

If there is an issue with your order when it arrives, please get in touch with us within 7 days of receiving your products.

Please include your order details, a description of the issue and photographs where relevant. We’ll review everything with you and work directly with our supplier partners to find the appropriate solution as quickly as possible.

Nothing in this policy affects your statutory rights in relation to goods that are faulty, damaged or not as described.

If you have any questions about an order before approving your artwork, please get in touch with the Golf Day Gifts team at hello@golfdaygifts.co.uk.